Information We Collect

When you interact with nextlevelnodes, we collect information that helps us provide better software testing education and services. This includes details you provide directly and information we gather automatically.

We only collect information that's relevant to providing our educational services. You always have control over what personal information you share with us.

How We Use Your Information

Your information helps us deliver quality software testing education and maintain our learning platform. Here's exactly how we put your data to work:

Educational Services: We use your information to enroll you in courses, track your progress, provide personalized feedback, and issue certificates upon completion. Your learning data helps us understand which teaching methods work best.

Communication: We'll send you course updates, schedule changes, and educational content relevant to your interests. You can opt out of promotional emails anytime, though we'll still need to send essential course information.

Platform Improvement: Usage data helps us identify which features students find most valuable and where they encounter difficulties. This guides our platform development and course design decisions.

Support Services: When you contact us with questions or technical issues, we use your information to provide helpful responses and resolve problems quickly.

Data Storage and Security

We take data security seriously and implement multiple layers of protection to keep your information safe. Our systems are designed with privacy in mind from the ground up.

Technical Safeguards: All personal data is encrypted both in transit and at rest using industry-standard protocols. Our servers are protected by firewalls, intrusion detection systems, and regular security monitoring.

Access Controls: Only authorized personnel with legitimate business needs can access personal information. All access is logged and regularly audited. Our staff receives privacy training and signs confidentiality agreements.

Data Location: Your information is primarily stored on secure servers within Thailand, ensuring compliance with local data protection requirements. Any international transfers follow strict security protocols.

Regular Updates: We continuously update our security measures to address new threats and maintain the highest protection standards for your data.

Your Rights and Choices

Under Thailand's Personal Data Protection Act and international privacy standards, you have several important rights regarding your personal information:

To exercise any of these rights, simply contact us using the information provided at the bottom of this policy. We respond to all requests promptly and without charge.

Data Retention Periods

We keep your information only as long as necessary to provide our services and comply with legal requirements. Here's our retention schedule:

Sharing and Third Parties

We work with trusted partners to deliver our educational services, but we never sell your personal information. Here's when and why we might share your data:

Educational Partners: Some courses include industry certifications from testing tool vendors. We share relevant information with certification bodies only when you explicitly choose to pursue their credentials.

Technology Providers: Our learning platform uses third-party services for video hosting, analytics, and communication tools. These providers are contractually required to protect your information and use it only for specified purposes.

Payment Processing: Financial transactions are handled by secure payment processors who comply with international security standards. We don't store your complete payment card information.

Legal Requirements: We may disclose information when required by Thai law, court orders, or to protect our legitimate business interests and user safety.

All third-party relationships include strict privacy and security requirements. We regularly review these partnerships to ensure your data remains protected.

International Data Transfers

While we primarily store data within Thailand, some educational tools and services require international data transfers. When this happens, we ensure appropriate safeguards are in place.

Any transfers to countries outside Thailand follow strict protocols including contractual protections, adequacy decisions, or other legal mechanisms that ensure your data receives equivalent protection regardless of location.

You have the right to obtain information about these transfers and the safeguards we use. Contact us if you'd like specific details about where your data is processed.

Updates to This Policy

As our services evolve and privacy laws change, we may update this policy to reflect new practices or requirements. We'll notify you about significant changes through email or prominent notices on our platform.

Minor updates that don't affect how we handle your personal information may be posted here without additional notification. We recommend reviewing this policy periodically to stay informed about our privacy practices.

The "Last Updated" date at the top of this policy indicates when changes were most recently made. Previous versions are available upon request if you need to review historical privacy practices.